Refund and cancellation policy

Last updated 23 October 2026

This policy applies to plans and AI top-ups bought from Anil J for Quovira One.

Cancellation

• Plans are paid in advance and do not renew automatically, so there is nothing to cancel to stop future charges: simply do not renew.
• If you stop using Quovira One during a paid period, the plan stays active until the end of that period.

Refunds

• Payments for a plan period that has started are not refundable.
• A payment made by mistake (for example paid twice, or the wrong plan) is refunded in full if you tell us within 7 days of paying.
• Unused AI top-up credits are refundable within 7 days of purchase; once any credits from a top-up are used, it is not refundable.
• If money was taken but the plan or credits were not activated and we cannot activate them, the payment is refunded in full.
• If a payment fails but money left your account, it is normally returned by your bank or Razorpay within 5 to 7 working days.

How to ask for a refund

Contact us at anil81141@gmail.com or +91 8618742461 with your business name and the Razorpay payment ID (shown on your invoice under Settings → Plan & usage). Approved refunds are made to the original payment method within 7 working days; the bank may take a few more days to show it.

See also the terms and conditions and pricing.